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Have questions or need assistance? Our team is here to help you connect with the right professionals for your needs.

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Contact Information

We'd love to hear from you! Reach out through any of these channels.

Our Office

123 Professional Ave, Suite 200
New York, NY 10001

Phone Number

+1 (555) 123-4567

Email Address

contact@proconnect.com

Working Hours

Monday - Friday: 9am - 6pm
Saturday: 10am - 4pm
Sunday: Closed

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Frequently Asked Questions

Find quick answers to common questions about our services and how to connect with professionals.

How do I find the right professional for my needs?

You can use our search filters to narrow down professionals by category, location, availability, and budget. Our matching algorithm will also suggest the most suitable professionals based on your requirements.

What's the process for hiring a professional?

Once you find a professional you'd like to work with, you can view their profile, check availability, and send them a message directly through our platform. Many professionals also offer instant booking options.

How are professionals vetted on your platform?

All professionals undergo a rigorous verification process that includes identity verification, license/certification checks (where applicable), and background screening. We also verify their professional experience and skills.

What payment methods do you accept?

We accept all major credit cards, PayPal, and in some cases, direct bank transfers. Payment methods may vary slightly depending on the professional and service type.

What if I need to cancel or reschedule an appointment?

Cancellation policies vary by professional. You can view each professional's specific policy on their profile. Generally, cancellations made at least 24 hours in advance receive a full refund.

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